| Company & Card(s) |
Public Contact |
Alternative Contact |
Remarks |
Base
Telecom
"This"
|
905-850-7303
(Call-Net Communications Inc.)
Access: 416-848-6268 (GT Group Telecom Services)
|
Leo Mourossi
4000 Steeles Ave. W. #205
Vaughan, On L4J 8E5
Phone: 905-851-3926
basetelecom@hotmail.com
Previous contact:
Oleg Cheine
Toronto Telecom
P.O. Box 224
1054-2 Centre St.
Thornhill, On L4J 8E5
416-471-7884 (Rogers Cellular)
torontotelecom@hotmail.com
|
October 17, 2002
You'll get cut off after 1/2 the allotted time.
No one will answer the customer service phone,
nor will they return your calls.
Calling Toronto Telecom at the 416-471-7884 number,
Oleg will claim not to know what you're talking
about.
The customer service number traces back to Uni-select
Eastern Inc 75 Rowntree Dairy Road Woodbridge,
ON L4L6C8
|
Goldline,
Group of
"CiCi"
|
416-850-1905 |
Goldline
180 West Beaver Creek Rd.
Richmond Hill, On
L4B 1B4
tel: 905-709-6910
fax: 905-709-6901
Goldline Telemanagement
8500 Leslie St, Suite 500
Thornhill, On L3T 7MB
tel: 905-709-3570
fax: 905-709-3575
|
April 19, 2003
Although the prices are more expensive than
other cards, you get every minute out of this
card with truly no hidden charges, so after you
add up all the hidden charges on the other cards,
you get about the same amount of talk time.
- NO higher first minute charge
- NO multi-minute rounding
- NO multi-minute blocks
- NO connection fee
- NO service charges
- NO maintenance fees
However, I did get some voice degradation with
their Voice over IP network, perhaps due to high
call volume this weekend. Calling again may (or
may not) cure the problem.
|
Millennium
Global Telecom Inc.
"The Best Card"
"Sweet Talk"
"Straight Talk"
|
416-644-8937
(AT&T Canada)
Access: 416-642-2100 (AT&T Canada)
|
Michael Reynolds
Millennium Global Telecom Inc
320 Front Street W.
Toronto, On
M5V 3B6
mike@millenniumglobaltel.com
|
October 17, 2002
You'll get cut off after 1/3 the allotted time.
You will need to call into customer service to
get your time back. And you do, they're available
during retail hours 7 days a week. Just an inconvenience.
A "maintenance fee" charge is on the
cards from 10cents a day, regardless if you use
the card or not. Charge is higher on no-connection-fee
cards.
The Oshawa access lines are cleaner than the Toronto
lines, which tend to get echoey.
|
| "Top" |
1-866-436-7409
Access: 416-848-9983 (GT Group Telecom Services)
|
"Top and Big Time" (if I heard correctly) |
November 1, 2002
Hidden charges include a 78 cents charge per
call. There is no "connection fee" (note
the quotes) this is a service charge, they say.
If the customer service line is buzy, then you're
not placed in a hold queue but your "very
important call" should be made again. By
your redialling.
|
| "Ucall" |
905-850-6833 (GT Group Telecom Services)
Access: 647-722-6889
|
|
November 1, 2002
The customer service number traces back to Vision
Security & Investigation Inc. 3800 Steeles
Ave.West 100E Woodbridge, ON L4L 4G9.
|
| "Wave" |
416-499-7959 changed from 416-650-0643 (Carrier:
Bell)
Access: 416-848-8324 (GT Group Telecom Services)
Access: 416-883-8838 (Telus Integrated Comm.)
|
|
October 19, 2002
Voice quality is excellent from both numbers.
You'll get randomly dropped, and there will be
periods where the access numbers simply won't
work.
Customer service is good, from 9am to 9pm.And
the operators speak fairly coherent English.
However, as with all things that sound too good
to be true, this is one of them. Nowhere on the
poster or the card does it tell you about the
service charge, which is 1/3 of the money remaining
per call. So, if the service says you have a
dollar left in the account, you only get 66cents
worth of actual talk time. That means on a $5
card, you get $3 actual talk time and the other
$2 is on "service charge." This is
on top of the 15cents per day charge.
|
